Relationships matter and each one seems to be a bit different.
This event is part of the “Let’s Talk Recruiting” series where a panel of recruiting practitioners get together online and have a conversation on a variety of topics related to corporate recruiting.
In today’s conversation…
The relationships recruiters have with their hiring managers seem to make or break the recruiting process.
Our panel members discuss ways that recruiters can build and maintain long term relationships where they partnering with their hiring managers and not just servicing them.
Listen in to hear of you add some of their recommendations to your day to day activities.
Our Panelists…
| Name & LinkedIn Profile | Group | Title | Company |
| Pam Koenig | Recruiting NYC | Recruiter | Creative Circle |
| Julie Kemp | Recruiting SFBA | Talent Acquisition | Mercari |
| Ed Frankel | TA Leaders | SVP, Director of Talent Acquisition | Omnicom Health Group |
| Rachel Kraska | TA Leaders | Director, Talent Acquisition | ShopRunner |
Some of the attendees…
| Name & LinkedIn Profile | Group | Title | Company |
| Candace B. | Recruiting Atlanta | Sr. Corporate Recruiter | EIS |
| Catherine Warrington | Recruiting Atlanta | Talent Acquisition Partner | Synovus |
| JENNIFER ONEIL | Recruiting Boston | Talent Acquisition Manager | Forward Financing (previous) |
| Patrick Ward | Recruiting Boston | Talent Acquisition Partner | Halloran Consulting Group |
| Marci Piper | Recruiting Boston | Talent Acquisition Manager | LEDVANCE |
| Nicky Munnelly | Recruiting Boston | Recruiter | Broad Institute |
| Jim Dakin | Recruiting Boston | Talent Acquisition Business Partner - R&D | Takeda |
| Tricia Jones | Recruiting Chicago | Director Talent Acquisition | Carle Health System |
| Christina Hrm | Recruiting Chicago | Corporate Recruiter | U.S. Cellular |
| Mattie Coleman | Recruiting Chicago | Talent Acquisition Manager | Carle Health System |
| Brittany McGuire | Recruiting Chicago | Recruiter | RXBAR |
| Cindy McWilliams | Recruiting Chicago | Talent Manager | American College of Surgeons |
| Lisa Wrezel | Recruiting Chicago | Talent Acquisition Lead | Centric Consulting |
| Anna Bratton | Recruiting Chicago | Central Region Recruiter | Equinox |
| Lisa Wrezel | Recruiting Chicago | Talent Acquisition Lead | Centric Consulting |
| Kim Ramos | Recruiting Chicago | Senior Corporate Recruiter | Endurance |
| Sarah Schaefer | Recruiting Chicago | Senior Recruiter | Fresenius Kabi USA |
| Amy Simon | Recruiting Chicago | Senior Talent Acquisition Consultant | Univar Solutions |
| Heather Sisson | Recruiting Dallas | Talent Acquisition Leader | Bottle Rocket |
| Kendahl Ungar | Recruiting Dallas | Recruiting Specialist | Highmark Residential |
| Antonia Ndi | Recruiting Dallas | Talent Acquisition Partner | Academic Partnerships |
| Joe Sorrow | Recruiting Denver | Talent Acquisition Partner | FullContact |
| Tim Strandberg | Recruiting Denver | Senior Talent Acquisition Specialist | Datavail |
| Shelbi Davis | Recruiting Denver | Sr. Talent Advisor - Digital Services & Technology | Charles Schwab |
| Mallory Hynes | Recruiting Denver | Talent Acquisition Specialist | Pinnacol Assurance |
| Courtney Hanchey | Recruiting Denver | Recruiter | City and County of Denver |
| Mike Crosby | Recruiting LA | Talent Acquisition Partner | Age of Learning / ABCmouse.com |
| Angela Xiong | Recruiting LA | Early Talent Recruiter | Kohl's Corporation |
| Bianca Medici | Recruiting LA | Talent Acquisition Manager | Havas Edge |
| Simone Press | Recruiting LA | Whip Media Group | Whip Media Group |
| Monica Robinson | Recruiting LA | Senior Recruiter | Ayzenberg |
| Katherine Amato | Recruiting LA | Senior Corporate Recruiter | Guitar Center |
| Tony Abbate | Recruiting LA | Lead Corporate Recruiter | Guitar Center |
| Bez Rengifo | Recruiting LA | Sr. Manager / Director, People Services (HR Business Partner department) | Loma Linda University Health Care |
| Diana Maronen | Recruiting LA | Recruiter | Ember Technologies |
| Cara Schaeffer | Recruiting LA | Recruiter | Tiktok |
| Dana Bozich | Recruiting Minneapolis | Talent Acquisition Specialist | Sedgwick |
| Evan Waldera | Recruiting Minneapolis | Senior Recruiter | Sovos |
| Denise Ward | Recruiting Minneapolis | Technical Recruiter | Wunderlich-Malec Engineering |
| Deb Smith | Recruiting Minneapolis | Talent Acquisition Senior Corporate Recruiter | Best Buy |
| Becky Gramenz | Recruiting Minneapolis | Sr. Talent Acquisition Specialist | Looking for Work |
| Ahna Thorstenson | Recruiting NYC | Recruiter | Uber |
| Samantha Shobe | Recruiting NYC | Senior Salesforce Recruitment Consultant | Computer Futures |
| Jen Norman | Recruiting Phoenix | Executive Leadership Recruiter | Oracle |
| Nancie Meeks | Recruiting Phoenix | Senior Corporate Recruiter | Insight Enterprises, Inc. |
| Aaron Beohm | Recruiting Phoenix | Managing Member | Phoenix House California |
| Elaine Dewitt | Recruiting Phoenix | Contract Recruiter | HonorHealth |
| Dana Del Rio | Recruiting Phoenix | Senior Recruiter | Edward Jones |
| Heather Kitsko | Recruiting Phoenix | Sr. Manager, Talent Acquisition | Vixxo |
| Michelle Primm | Recruiting Phoenix | Regional Corporate Recruiting Partner | Heartland Financial USA |
| Jessie Kokaisel | Recruiting Phoenix | Talent Acquisition Lead | Heartland Financial |
| Meagan McGrew | Recruiting Portland | Nurse Recruiter | Prestige Care |
| Melissa Kolbe | Recruiting Portland | Sr Recruiter | Viewpoint |
| Tayler Wike | Recruiting Seattle | Talent Acquisition Partner | PayScale |
| Amy Shook | Recruiting Seattle | Senior Recruiter | RealSelf |
| Marvin Smith | Recruiting Seattle | Strategic Talent Sourcing | Talent Community Strategist | Lockheed Martin |
| Kathi Mael | Recruiting Seattle | Talent Acquisition | Verizon Wireless |
| Marita Arevalo | Recruiting Seattle | Recruiter | Aegis Living |
| Wendy Vandel | Recruiting Seattle | Health Services Recruiter | Washington State Department of Corrections |
| Diana Pontos | Recruiting Seattle | Technical Recruiter | Amazon |
| Amanda Norman | Recruiting SFBA | Unknown | |
| Nicole Mobley-Cooper | Recruiting The Triangle | Sr. TA Consultant | NetApp |
| Dawn Losinger | TA Leaders | Head of Talent Acquisition | Precision BioSciences |
| JoDee Klinker | TA Leaders | Director of Talent Acquisition | Carson Group |
| Michelle Sickles | TA Leaders | Director of Talent Acquisition | IFM Restoration |
| Bennett Yang | TA Leaders | Director Talent Acquisition | SoundHound |
| Lou Ann Lunda | TA Leaders | Director, Talent Acquisition | Madison Area Technical College |
| Renée Ingram | TA Leaders | Director Of Recruiting | Apple Growth Partners |
| Khursheed Irani | TA Leaders | Head of Talent Acquisition | cPrime |
| Sara McMeekin | TA Leaders | Director, Talent Acquisition | AmeriCo Group, Basic Resources + USA Legwear, PVH Legwear & High Life LLC |
| Edward Simpson | TA Leaders | Senior Manager of Technology Talent Acquisition | TD Ameritrade |
| Jody Block | TA Leaders | Director, Talent Acquisition Operations | XPO Logistics |
| AnnMarie Cleary | TA Leaders | Director Talent Acquisition | Guardicore |
| Erica Miller | TA Leaders | Recruiting Manager | Vertafore |
| Kristina Droz | TA Leaders | Director of Talent Acquisition | Bluestone Properties |
| Tony Le | TA Leaders | Sr. Director, Global Talent Acquisition | Contentful |
| Sandesh Sukumaran | TA Leaders | Head of Professional Services, | Accion Labs |
| Nancee Martin | TA Leaders | Managing Director Corporate Recruiting | AvAirPros |
| Monica Parker | TA Leaders | Director of Talent Acquisition and Development | Helget Gas Products |
| Mahen Kathirithamby | TA Leaders | Director Of Recruiting | Looking for Work |
We asked our attendees, “Do you have a trick to managing your Hiring Managers?”
Here are their answers:
- Acting with a sense of urgency in all interactions.
- Always be ahead with updates on the status of their job. Avoid a hiring manager coming to you looking for an update.
- always try to get their cell number
- Ask to understand first, know their drivers, adjust to personality types
- better expectation management, should be clear on what they should expect from you and vice versa.
- Bring them a cup of coffee unexpectedly
- Build personable relationships
- Building trust through strong communication and transparency
- Collaboration is key
- communicate, set expectations
- COMMUNICATION - SET EXPECTATIONS - COMMUNICATION
- communication first
- Consistent communication
- Constant communication
- Data, data, data! And push back frequently.
- email templates to communicate best practices
- Follow up
- Follow Up, Follow Up, Follow Up
- Give hiring managers options for best results
- Having a touch base meeting each week for a recruiting update during an active search
- I email my intake notes to the hiring manager and copy myself to ensure we're on the same page.
- I make them think that my idea was theirs. 🙂
- I wish!
- it's all about the relationship, building credibility and setting expectations.
- Kill them with kindness, so when you ask them for persistent updates, they are less likely to get annoyed.
- Listen
- Listen and save their time, mgrs love recruiters who send them 2 resumes and they hire 1.
- Listen to understand their concerns before moving to solutions.
- Meet with them regurlary and ask them to define their expectations, milestones and critical dates.
- outline of the process upfront
- Over communication
- overcommunicate until they tell me to stop
- Overcommunication
- Overcommunication, keeping them well informed as to the state of searches (without flooding them with emails)
- Partner with them and understand their department needs
- Pre-schedule out recruitment - block times for interviews a few weeks out
- re-establishing hiring fundamentals
- Read between the lines of Job descriptions, by getting to know them and understand team culture and what is important to them.
- Regular communication and active listening throughout the process.
- Restate their expectations
- Set expecations for how you work and what they should expect as far as your timeline.
- set expectations in the beginning - follow a process
- Set solid expectations and communicate on a weekly basis.
- set up meetings to review expectations
- Setting expectations from the beginning. This is what you can expect from me, and this is what I expect from you.
- Setting realistic expectations and clearly laying out the role each of us play in our partnership.
- setting weekly checkins
- Talk about something personal within the meeting that the manager brought up last time
- They have their expertise and I respect that. I have mine and I make sure they respect that.
- Try to put myself in their shoes.
- Use their time wisely and bundle my updates/candidates into one call or email each day
- Virtual Coffee Breaks to discuss anything none recruitment related
- Weekly check in calls
- Weekly Check-In Meetings
- Weekly communication
- Weekly Meetings, follow-up emails and if they don't show up or respond, walk to their office and wait.
- Weekly Updates
- What's the question that I can ask that will tell me whether a prospect is qualified for your role.
- with stubborn ones plant ideas in their heads letting them think they came up with it, when straight communication is not option
